Buying From Us

Buying From Us

Making A Purchase

 

Making a purchase from CPS AUTOMOTIVE Ltd. could be easier. Just browse our catalogue, click on the items you wish to buy and put them into your shopping cart. When you have finished your selections, whilst in the Shopping Cart, click on “Checkout” and you will be whisked off to our secure area, where you will be asked for a few details that we need to be able to satisfy the order.

 

If, for any reason, you feel more confident, you may send your credit card information via phone, fax,

 

e-mail or over the Internet. We will also accept payment by cheque or postal orders. However, please allow 4-5 working days from receipt of your cheque by CPS AUTOMOTIVE Ltd., before your order is shipped.

 

If you do decide not to use our secure payment area, please do not proceed to checkout, just call us with the item numbers, we will process the order manually.

 

Credit/Debit Card Security

 

Your Credit/Debit card method of payment, is important to us at CPS AUTOMOTIVE Ltd., particularly the protection of information supplied. That is why we use Protx for our secure 128-bit encrypted payment area. We can assure you that, no card details are held or maintained at our premises, when you shop using our online shopping cart.

 

Shipping And Handling

 

At CPS AUTOMOTIVE Ltd., we only use the best carriers for the shipment of your orders.

 

We use Royal Mail, ‘First Class’, ‘Recorded Delivery’ and ‘Special Delivery’ services.

 

We also use, ParcelForce and UPS,DHL AND TNT.

 

The charges are calculated on, weight of products ordered, plus any packaging material weights and costs.

 

International Customers:

 

Please call us before you order.

 

Delivery Schedule

 

Stock items, we will normally send within 3-5 working days.

 

Due to stocking availability and also to keep our prices competitive.

 

Back Orders

 

If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait.

 

Guarantee

 

At CPS AUTOMOTIVE Ltd. we guarantee your satisfaction.

 

All items are supplied with a minimum 30 days replacement or money back guarantee.

 

If you have any problems please contact us..

 

This does not affect your statutory rights as a consumer.

 

Cancellation Rights

 

Under the Distance Selling Regulations, you are given the right to cancel your order without giving a reason within 7 days of placing the order. The cancellation period inthe case of contracts for the supply of goods begins with the day on which the contract is concluded.

 

The cancellation period ends on the expiry of 7 working days, beginning on the day after the day on which the consumer receives the goods. Should you exercise this right to cancel you must return the goods unopened and at your cost. Upon receipt of returned items, you will receive a refund less the original delivery costs and excluding any costs incurred in returning them. Any returns will be credited within 7 working days to the Credit/Debit card which made the initial payment.

 

Returns Policy

 

Should an item supplied be found to be faulty or damaged upon receipt, please contact us to arrange a replacement or a full purchase price refund.

 

Terms and Conditions of Access to this website.

 

This Website is operated by CPS AUTOMOTIVE Ltd.